Frequently Asked Questions
Summit Event Details
How can I sign up to receive emails about the Garden Hack Summit?
I'm going to miss a LIVE segment. Will I still be able to view it?
Where is the event taking place?
Where can I purchase the Toolkit?
How long do we have to purchase the Toolkit Upgrade Package?
I want to see the Presenter Line-Up and Topics. Where can I find that?
How can I contact the speakers?
Will the Summit be audio or video or both?
Can I share this event with others?
We encourage you to share this with anyone you like — the more, the merrier! If you would like to share our Facebook graphics with your friends, family, colleagues, networks, please visit our Promotional Page.
Can I purchase just one replay?
I can't hear anything on the event page. What should I do?
First, double check that your speakers are on and connected and not muted in way. Also check that you are tuning in at the correct time in your time zone. You may need to press the play button in the lower left corner of the blue video screen.
If that doesn’t work, we recommend clearing your browser cache, closing your browser and restarting your computer. If your browser is out of date, we recommend updating it before the event.
If you’re still having trouble connecting, email [email protected] and include your name, the device you’re trying to connect on and the browser you’re using. Please be sure to include what steps you have taken to try to connect.
How do I figure out what time the event begins in my city?
We are located in the ‘EDT’ time zone. Find your time zone using this Online Time Zone Converter.
I registered but I did not receive a welcome email.
If you use gmail, it’s possible that your welcome email ended up in your ‘promotions tab’. Please move this note into your inbox so that you will receive further communication from us. If you use something other than gmail, check to see if the welcome email is in your Spam folder. Otherwise, contact [email protected]
I purchased the Toolkit but do not know how to access it.
We have sent you a note titled ‘Thank you for your Purchase – [Garden Hack Summit]‘ with a website link and an access password. If you use gmail, it’s possible our email landed in your ‘promotions tab’. Be sure to move the note into your inbox so that you will receive further communication from us. If you use something other than gmail, check to see if our note is in your Spam folder. If you don’t see our note, please contact [email protected] and include you’re receipt number in the email.
If I purchase the Toolkit Upgrade Package and want a refund, how does that work?
Our Toolkit has a 30-day guarantee. We don’t want you to have it if you’re not going to use it. Ask for a refund within 30 days at [email protected] and we’ll return your money. No hassles.
Where can I find you on Social Media?
How do I find out about being a speaker for this event?
If you are interested in speaking at the next Summit, please contact [email protected]
Do you allow advertising?
If you are interested in becoming a sponsor, please contact [email protected]
Can I become an affiliate?
If you would like to be considered as an affiliate, please contact [email protected]
Still Have Questions?
Contact [email protected]
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